For Faculty & Staff

Administrative Resources

The purpose of this college-level policy manual is to outline the policies, procedures and guidelines that govern the workings of all departments and units within the College; provide transparency around the internal expectations of departments and the College as a whole; and create some uniformity across departments. 

Individual departments may also have policies that govern their own specific programs and responsibilities. In the event that departmental and college policies conflict, departments may secure permission for their policy to supersede CHSS policies with approval from the dean and the Chairs Council. Clear policies provide clarity about the roles and responsibilities of the employees of the college and can help in the processes of evaluating staff and faculty members and ensuring fair and transparent distribution of workloads and responsibilities.

Some of the items in this manual are college- or university-level policies and others may outline college guidelines rather than strict policies. This allows departments freedom to set their own standards or expectations (e.g. grade inflation). Each item is marked as to whether it is policy (mandatory) or a guideline (highly suggested). In addition, the manual contains some University policies that are commonly referred to by faculty and staff members in their daily work. We wanted to create a “go-to” document that includes the majority of the commonly used policies and procedures in one central place.

Documents and forms for Human Resources, Finance, Facilities, IT and Communications are stored in Box.

If you are unfamiliar with Box, please refer to the Box at SF State User Guide. Contact Michael Broder if you have require access to the Box folder.

Help Desk

Use the Help Desk to submit requests for help with IT or Operations/Facilities.

Please note: If you are accessing the CHSS Help Desk from off campus, you will be required to do so via VPN (e.g., GlobalProtect) until further notice. There are no changes to access if you are on campus. Thank you!
 

Information Technology Services

CHSS Information Technology Services offers a number of services to suit faculty and staff IT needs. The staff covers nearly 700 desktops and laptops, as well as printers, scanners and mobile devices across campus. They are trained in various PC software support systems, including Windows and Mac operating systems, as well as the Microsoft Office Suite, and anti-virus software. Computer labs are located in HSS 219, and Burk Hall 217.

Contact Us
Hours: Monday through Friday, 9 a.m.-5 p.m.
Phone: (415) 405-3691
Online: Help Desk
 

Web Support

For website technical problems or outages, submit a ticket to the University’s ITS Service Desk. For other website questions, website development and consultation, contact Michael Broder, CHSS communications director.
 

CHSS Computer Labs

Computer Lab Use Policies

  • The OneCard is now required for logon to lab computers. Students are expected to have their SF State ID cards with them at all times during lab use.
  • CHSS IT does not back up data of any kind. You are responsible for backing up your data and coursework.
  • Food and drink are prohibited at all times — no exceptions.
  • Any technical concerns or maintenance issues should be reported to: ext. 5-3691 or (415) 405-3691

For Instructors & Faculty

If you require software installed on lab computers for a class you are teaching, you must submit this request to CHSS Information Services at least one month prior to the end of the semester preceding the one in which the class will be taught. For example, if you are teaching a class in the spring semester beginning in January, you would need to request the software by the end of November at the latest. This ensures proper time for testing and installation on multiple machines and is a courtesy to other instructors. If a software installation is not properly tested it could impact all other software on the same machines, with the possibility of negatively impacting other instructors’ ability to teach.

Lab Information & Schedule

Burk Hall 217 Computer Lab Information

  • Workstation Information:
    • 23 Student Machines
    • 1 Instructor Station
  • Presentation Hardware
    • 1 - 80" flat screen

HSS 219 Computer Lab Information

  • Workstation Information:
    • 40 Student Machines
    • 1 Instructor Station
  • Presentation Hardware:
    • 1 - 80" Flat Screen
    • 1 - 60" Flat screen

OneCard Logon Instructions
If the screen says "AVAILABLE", press a key or click the mouse and then make sure that the input cursor has been placed inside the SF State ID field. Please swipe your SF State ID card with the magnetic strip facing the green light.

Procurement Expense & Course Scheduling (PECS) Web is the college’s internal database web application. It is a reporting tool accessed by units/departments on budget projections, approved fiscal transactions, employee appointments and course schedules.

CHSS-controlled assets are rooms that are assigned to CHSS, and which are submitted and scheduled via Outlook. These include:

Location Type Seats Available Email Address for Outlook Scheduling
HSS 233 Conference Room 23 hss233@sfsu.edu 
HSS 219 Computer Lab 40 hss219@sfsu.edu 
HSS 224  Seminar/Conference Room 30 hss224@sfsu.edu 
HSS 371 Seminar/Conference Room 30 hss371@sfsu.edu 
BH 6 Padded Exercise 60 bh6@sfsu.edu 
BH 7  Classroom  50 bh7@sfsu.edu 
BH 217 Computer lab 23 bh217@sfsu.edu 
Gym 117A Conference Room 22 gym177a@sfsu.edu 

Please note that reservations are granted in preferential order — classes first, requests by academic and administrative units second, campus groups and organizations third. All others follow in order of request submission time. Please be sure to submit any requests as early as possible.

Requests must provide necessary information and must be submitted a minimum of three business days prior to the event date. Please note that the processing period for requests placed via Outlook is three business days. Incomplete or late requests are not guaranteed a booking.
 

Non-College-Controlled Assets 

These are rooms or locations that are owned/scheduled by Academic Scheduling or other College units. CHSS Operations is responsible for submitting requests to Academic Scheduling on behalf of CHSS’s academic  and administrative units. Spaces controlled by Academic Scheduling include classrooms and other spaces not controlled by specific colleges, but do not include the Library, Student Center or Athletics Facilities.

Academic Scheduling can take five business days or more to process requests and will not schedule at all during the two weeks preceding or following the beginning of a semester. If you wish to reserve classrooms, please remember to consult the Academic Calendars before attempting to schedule events. Classes will always take precedence.

To reserve non-college controlled assets, submit a ticket to the Operations Help Desk requesting “One-Time Event Scheduling.” Include the following:

  • Event Name
  • Requesting Organization
  • Event Date
  • Start Time/ End Time
  • Number of Participants 
  • AV Requirements (if any)
  • Preferred Building and Room

A request will be submitted to Academic Scheduling on your behalf. The Help Desk ticket will be updated with the reservation information when it is provided.
 

Scheduling with Outlook

Outlook for Desktop:

  • Go to ‘Calendar’
  • Select ‘New Meeting’ in the ‘Home’ task bar
  • When populating the “To” or “Invite” field, invite the room (example: hss233@sfsu.edu)

OR

  • Go to ‘Location’; on the right side of the ‘Location’ field is a box labeled ‘Rooms’
  • Click on ‘Rooms’
    • You can search for a CHSS Controlled room by one of the following names:
      • HSS233
      • HSS224
      • HSS371
      • HSS219
      • GYM117A
      • BH6
      • BH7
      • BH217
    • OR you can select the room of your choice from the drop down menu
  • Select the room of your choice
  • Click ‘Okay’
  • Select your start date, end date, start time, and end time
  • Populate the “Subject” field; please use the name of your event as the subject
  • In the body of your invite, specify
    • The total number of attendees expected at your event
    • If  AV will be required
    • If requesting a computer lab, be sure to note the specific software you would like to use.
  • Click ‘Send’

If the room you’ve selected is NOT available, you will receive an automatic message declining your invitation.

If you believe you have a request of sufficiently high priority to bump a previous reservation, please forward the declined requested to Facilities and Operations and ask for additional review.

If the room you’ve selected is available, you will receive an invite confirmation within 72 hours.

Outlook on the Web:

  • Go to ‘Calendar’
  • Click ‘New Event’
  • Add ‘Event’ name and ‘Attendees’
  • Include the room in your ‘Attendees’ field, referencing the list above

OR

  • Go to ‘Location’; on the right side of the ‘Location’, click the box that says ‘Add Room’
  • Select the CHSS- Controlled room of your choice from the drop down menu:
    • HSS233
    • HSS224
    • HSS371
    • HSS219
    • GYM117A
    • BH6
    • BH7
    • BH217
  • Select your date, start time, and end time
  • In the body of your invite, specify:
    • The total number of attendees expected at your event
    • If AV will be required
    • If requesting a computer lab, be sure to note the specific software you would like to use.
  • Click ‘Send’

If the room you’ve selected is NOT available, you will receive an automatic message declining your invitation.

If you believe you have a request of sufficiently high priority to bump a previous reservation, please forward the declined requested to Facilities and Operations and ask for additional review.

If the room you’ve selected is available, you will receive an invite confirmation within 72 hours.
 

CHSS-Controlled Assets Detailed Facility Description

HSS 233

HSS 233 is only accessible via the front desk in room 204. This room is equipped with:

  • 80” LCD Smart Display with touch screen functionality
    • Training required for use of this system
    • If IT support is required during an event, submit a ticket to the CHSS IT Helpdesk 72 hours in advance
  • 23 chairs surrounding a large conference table
  • Dry-erase wall

After meeting in HSS 233, clean dry-erase wall of any markings, put chairs back in an orderly fashion, and make sure the lights are off and the door is shut and locked. Note that food is not allowed unless preapproved.

HSS 224

HSS 224 is only accessible with a key code. This room is equipped with:

  • Projector
  • VCR/DVD player
  • Two whiteboards
  • Nine tables and thirty chairs that can be configured as needed

After meeting in HSS 224, turn off the projector and the VCR/DVD player, clean the whiteboards of any markings, put chairs back in an orderly fashion, and make sure the lights are off, and the door is shut and locked.

HSS 219

HSS 219 is only accessible with a keypad code, and is alarmed. For a list of software available on the computers in this room, please submit a request to the CHSS IT HelpDesk. This Lab is equipped with:

  • One instructor workstation
  • 40 student workstations
  • 80" & 60" LCD Displays
    • These displays mirror the instructor’s computer
  • Whiteboard

After using HSS 219, log out of all computers, clean the whiteboard of any markings, and put chairs back in an orderly fashion. If your booking ends at or after 5 p.m., close the windows, set the alarm, and turn off the lights.

HSS 371

HSS 371 is accessible by arrangement. This seminar/ conference room is equipped with:

  • Projector
  • Whiteboard
  • Can be configured as needed

After meeting in HSS 371, turn off the projector, put chairs back in an orderly fashion, clean whiteboard of any markings, and make sure the lights are off and the doors are shut and locked.

BH 217

BH 217 is only accessible with a key, and is alarmed. For a list of software available on the computers in this room, please submit a request to the CHSS IT Help Desk. This Lab is equipped with:

  • One instructor workstation
  • 80 inch LCD Display
    • This display mirrors the instructor workstation
  • Twenty-three student computer workstations

After using BH 217, log out of all computers, clean the whiteboard of any markings, and put chairs back in an orderly fashion. If your booking ends at or after 5pm, close the windows, set the alarm, and turn off the lights.

BH 6

BH 6 is an exercise room; it is equipped with:

  • Gym mats on the floor and walls
  • Rolling whiteboard
  • NO AV

After using BH 6, clean the mats of any dirt and sweat, clean the whiteboard of any markings, and make sure the lights are off and the doors are shut and locked.

BH 7

BH 7 is a classroom equipped with:

  • 50 chairs
  • Whiteboard
  • Projector

After meeting in HSS 224, turn off the projector and the VCR/DVD player, clean the whiteboards of any markings, put chairs back in an orderly fashion, and make sure the lights are off, and the door is shut and locked.

Awards Programs

The purpose of the Circle of Excellence (COE) program is to honor and celebrate staff for their exceptional and unique contributions critical to the mission of our college. The COE Committee consists of volunteer staff members tasked with carrying out the development, implementation and institutionalization of this program.

There are three award categories:

  • Model CHSS Citizen Award (“Golden Donut”)
  • Bright Idea Award
  • Behind the Scenes Wonder Award

The CHSS Faculty Excellence Awards were established to underscore the College’s deep commitment to excellence in teaching, scholarship and service. The College presents four awards annually:

  • Excellence in Teaching (Tenure-Track)
  • Excellence in Teaching (Lecturer)
  • Excellence in Service
  • Excellence in Scholarship

 

Faculty Development and Service

The mission of the CHSS Teaching Academy is to support CHSS teachers at all ranks and levels of experience (graduate teaching assistants, instructional aides, lecturer faculty, and tenured/tenure track faculty members), and to foster a communal culture of reflective, inclusive, and intentional teaching practices. 

The College has three task forces representing the primary areas that comprise the faculty’s work — teaching, scholarship and service. These faculty-governed task forces were established to help create a supportive, affirming academic community at the College.

Teaching

The Task Force on Teaching aims to foster excellence in teaching. This task force is in the process of developing a college-wide teaching award to recognize extraordinary teaching. As a task force concerned with promoting outstanding teaching, it is currently conceptualizing a CHSS Teaching Academy to create interventions that will assist CHSS faculty to become highly skilled teachers.

A Collective Vision for Teaching

CHSS Teaching Academy Virtual Resource Center Site

Scholarship

The Task Force on Scholarship addresses pressing issues related to research and other scholarly productivity of faculty in CHSS. In the 2017/18 school year, the Task Force is prioritizing a needs assessment related to undergraduate student involvement in mentored research activities, a best practice for college retention.

A Collective Vision for Scholarship

Contributions to Campus and Community (Service)

The Task Force on Service is devoted to spotlighting and elevating the importance of service activities in CHSS. Its current work involves creating metrics for evaluating service activities on campus and in community and professional settings. Also, this task force creates and coordinates workshops and discussions for the CHSS community on an annual basis.

A Collective Vision for Contributions to Campus and Community

View current faculty assignments to college-wide and university-wide committees.

Faculty may find the following resources helpful when advising students.

View a selection of videos from past workshops for faculty.

Service Possibilities for CHSS Tenured and Tenure-Track Faculty

The purpose of this document is to inform faculty of the various types of service opportunities on campus, along with a suggested amount of on-campus service expectations. It may be used by department chairs and RTP committees to provide guidance to candidates for tenure and/or promotion. It may also be used by faculty interested in learning about on-campus service opportunities or expanding their service portfolios.

 

Creating Equitable Universities: Recognizing Faculty Workloads

Presentation by Joy Misra, University of Massachusetts, Amherst

This presentation highlights the importance of thinking through how we make decisions about what service is and how to make it more transparent and match it with people’s interests and strengths. It contains templates that might be useful to departments as they think through the underlying values through which they are considering and prioritizing service work.

A Collective Vision for Contributions to Campus and Community

A document produced by the CHSS Task Force on Contributions to Campus and Community with feedback and input from the faculty from all departments, programs and schools in the College.

Retention, Tenure, and Promotion (RTP) processes at any university can be stressful and confusing. The University and departmental criteria are often written in broad strokes for greater flexibility, but that lack of precision can be anxiety-provoking, because the expectations are not spelled out. No document can offer a fool-proof template for success at RTP, but the purpose of this handboook is to help you organize your materials and present your achievements in ways that will be understandable and compelling to the reviewers.

Ultimately, it’s up to the candidate to make the case of deserving tenure and promotion, and pieces of the file, such as the narratives, are among the most powerful tools available to candidates and reviewers.

This document is based on the Senate Policy #F16-241, the latest RTP guidelines available at the time of this writing. Please check the website of Faculty Affairs to make sure this is the most current document. Most of this manual addresses general issues that will not be affected by revisions to the policy, but some of the details may change.

RTP handbook cover