Affordable Housing Policy Panel

Thursday, October 18, 2018 - 4:15pm to 6:45pm
Library Events Room 121

Affordable housing policy panel hosted by Professor Ayse Pamuk’s USP 580 (Housing Policy & Planning) class. Hear from affordable housing policy professionals in San Francisco. Learn about their work, their backgrounds, and the innovative programs and initiatives they are leading in the housing field.


  • Kevin Kitchingham (B.A., Urban Studies & Planning, ’04), Project Manager, SF Mayor’s Office of Housing and Community Development (MOHCD)
  • Cindy Heavens, MOHCD Senior Community Development Specialist (B.A. Applied Behavioral Science UC Davis)
  • Melissa Cardoza, MOHCD Marketing & Housing Preferences Project Manager (B.A. Legal Studies UC Santa Cruz, JD University of Miami)
  • Raul Justo (B.A., Urban Studies & Planning, ’17), Community Development Senior Analyst for Mayor London Breed’s Office HOPE SF Initiative
  • Robin Havens (MPA & Education) Office of Economic and Workforce Development (OEWD), Manager, Implementation Team for the Joint Development Division

Speaker Bios

Cindy Heavens

Cindy Heavens has more than 15 years of experience in affordable housing real estate development and financing. Currently, she works as a project manager for the San Francisco Mayor’s Office of Housing and Community Development (MOHCD). Most of her work with MOHCD is centered on the revitalization of the Hunters View Public Housing site through HOPE SF. Hunters View is the first of the HOPE SF developments to complete three phases of affordable housing development and successfully relocate all existing families. Prior to MOHCD, she worked at Satellite Housing as a senior project manager. One of her key projects at Satellite was the award winning Lakeside Senior Apartments located near 2nd Avenue and Foothill Boulevard. Prior to Satellite Housing, she was a project manager with Community Housing Opportunities Corporation (CHOC), a nonprofit developer and property manager located in Davis and serving the Sacramento Valley, Yolo County and parts of eastern Solano and Contra Costa Counties. At CHOC, she closed over $50 million in affordable housing financing, including the revitalization of a mobile home park serving farmworkers families. Cindy holds a bachelor’s degree in applied behavioral science from UC Davis and is a Certified Green Building Professional.

Melissa Cardoza

Melissa is the Marketing & Housing Preferences project manager at MOHCD. Melissa oversees the marketing, lottery and lease-up of multifamily new construction and waitlists. She works with developers on the marketing plan for all multifamily and Inclusionary new construction projects that are posted on the SF Housing Portal – DAHLIA. She also administers the Neighborhood Preference for MOHCD lotteries. In the past, Melissa was the Displaced Tenant Housing Preference voordinator for MOHCD, specifically working with Ellis Act and Owner Move-In evictees and persons displaced by fire. Melissa has a bachelor’s degree in legal studies from the University of California San Cruz and a JD from the University of Miami. She practiced poverty law in San Francisco for eight years. Melissa grew up in Daly City and now lives in Ingleside, San Francisco.

Raul Justo

Raul is the Community Development senior analyst for Mayor London Breed’s Office HOPE SF Initiative, the City’s public housing transformation to equitable mixed-income communities without mass displacement. He graduated from San Francisco State University in May 2017 with a B.A. in urban studies and planning. Born and raised in San Francisco, Raul grew up in the Mission, which exposed him to racially inequitable displacement of low-income people of color, as result of the housing crisis in San Francisco. This has motivated Raul to commit his efforts towards equitable housing opportunities for San Francisco residents, particularly black and brown families. At the Mayor’s Office HOPE SF Initiative, Raul oversees housing stability programs and interventions for public housing families in Sunnydale and Potrero. This includes eviction prevention and emergency funding, support for immigrant families, and unit rehabilitation. Also, using data-driven analysis to uplift inequities and advocate for policy interventions that reduce the systemic obstacles towards housing stability of public housing residents.

Robin Havens

Robin currently manages the Implementation Team for the Office of Economic and Workforce Development (OEWD) Joint Development Division. Her team ensures smooth and effective transition for OEWD's portfolio of approved development agreements into and through the implementation phases, guiding coordination between various city departments and development partners. Projects under Robin’s management include nine entitled large-scale development projects with over 12,000 units of approved new housing and 100+ acres of open space, as well as various additional public benefits. In addition, Robin leads the interdepartmental effort to streamline San Francisco’s housing delivery process. Previous to her housing work, she authored various San Francisco and California State public open space bills, as well as managed the Octavia Boulevard Project, a $57 million housing and public infrastructure project in Hayes Valley. Robin holds master's degrees from SF State in both public administration and education.